Returns due to change-of-mind/incorrect choice or fit must be unused and have swings tags attached, please contact us within 5 days of receiving your order with your concerns.

If the item/items are approved for return, you will receive authorisation to mail them back, packaged safely for an exchange or store credit.

Please note that a $15 re-stocking fee applies per item for returns.

If you are requiring a simple exchange of size, colour or style to the same value of the goods purchased or more, please post your purchased item/items back with a self addressed pre-paid postage bag for us to send back your exchanged item/items and your restocking fee will be waived. 

Alternatively a store credit will be issued, after your returning item/items have been received and inspected, for the cost of the goods minus re-stocking fee/fees. Store Credits/Gift vouchers have a 5yr expiration date from date of issue.

Send your returns to -

Sanaz the label 

Unit D28, 25-29 Winbourne Rd 

Brookvale NSW 2100

NB: Remember to include a note stating your order number, what you would like to return your item/items for (credit or exchange) and a self addressed postage bag if you wish to have your restocking fee/fees waived on exchanges. Once we receive and inspect your return, we will proceed with your request.

Please consider your purchases carefully as we do not offer refunds and by proceeding you agree to the stated terms of service.